FAQ
Answers to the most common questions about authenticity, ordering, discounts, and more.
Are the products on your website original?
All shoes, clothing, and accessories are genuine and authentic, and we carefully check this before listing them on our website. You can verify this yourself by checking the item number on the tag, the quality of the materials, stitching, and the color scheme of the item. Do you ship to my country, and how quickly will I receive my order? We ship to any country in the world. We ship on the same day you placed your order. If you placed your order overnight, your package will be on its way to you within 24 hours. For most countries, the average delivery time is 5-10 days from payment if shipped via standard shipping. With rare exceptions, packages take more than 10 days (less than 10% of shipments). All our packages are insured and have a tracking number.
What guarantees do I have that I will receive my parcel?
Firstly, we are a top-rated eBay seller with hundreds of exceptionally positive reviews, and you probably know how difficult it is to achieve such a status and reputation on this platform. You can also contact us about any product in our store, and we can show it to you via video call or take a video photo with a current newspaper or magazine. You can also order any product from our store through eBay – just contact us, and we'll create a personal listing for you.
Are there any discounts on the product?
Yes, we always announce promotions with discounts or free shipping on our Instagram profile and other social media. Also, pay attention to the Make Offer button. By clicking it, you can leave your contact information and offer your price, and I'll be sure to contact you to discuss your offer. Also, the more items you order, the cheaper your shipping will be. Contact us using any convenient method and get a personalized quote.
Can you find the item from the photo?
Send us a photo of what you're looking for on social media or by email, and we'll forward it to our buyers. We receive and purchase items from all over the world. We receive new items weekly, and as soon as the pair of shoes you need in your desired color and size arrives, we'll notify you immediately without listing the item on our website, meaning you'll have priority. This service is completely free.